Doporučuju inspiraci pro ty, kdo chtějí zlepšit soft-skills

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Najděte inspiraci pro svoje soft-skills

on hbr.org

In recent years, leading executives from firms like Google, Bridgewater, and Netflix have touted the advantages of a work environment marked by candid feedback. Employees seem to have bought into the benefits, too. In a 2019 survey, 94% said corrective feedback improved their performance when presented well. Unfortunately, the increased diversity of our workplaces has made it much more likely that feedback will not go over well and will be misinterpreted as an act of hostility. This article explains how to navigate the divides.

on hbr.org

When we ask for feedback on our work, we often get poor-quality feedback that is not useful or makes us feel attacked or defensive. Part of the reason is that we’re asking for feedback. Most requests are too generic, too open, and too late. This article discusses a three-step process for getting more constructive feedback that supports our growth, strengthens our relationships, and accelerates our careers.

on hbr.org

Approaching a conversation about improving an employee’s performance requires preparation, empathy, and a focus on collaboration. Even though hearing the truth about their current performance will be tough and potentially hurtful, it’s a teaching moment managers must embrace to help them become more resilient and adept at problem-solving and developing professional relationships. The author offers several strategies for treating difficult performance conversations not as fault-finding missions but instead as opportunities to work collaboratively to define a shared commitment to growth and development.

on hbr.org

Living under constant scrutiny and comparison teaches Olympic athletes not only how to excel in their sport but also how to effectively harness feedback for continuous improvement. Learning to discern which feedback to embrace and which to filter out becomes essential for not just surviving but thriving, and those lessons are equally applicable to all of us. 

on hbr.org

Your boss points out what’s going wrong more often than what’s going right. They nitpick your work, highlighting every possibility for improvement. Meetings sometimes feel like inquisitions. While a generally difficult boss might be challenging due to their mood swings, lack of clarity, or unpredictability, a highly critical boss consistently focuses on “the gap,” not the gain. In this article, the author outlines practical strategies for handling a highly critical boss. 

on hbr.org

Managers often have preconceived notions that can act as a barrier to giving timely, helpful, and honest performance feedback. Three of the most common preconceived notions are: 1) the feedback conversation is going to be long and drawn out; 2) the feedback needs to be perfect; and 3) the feedback might be taken the wrong way. It’s understandable that you don’t want to upset your direct reports. Nevertheless, other people’s reactions and responses to feedback are largely out of your control. What is not is being clear about what you’re observing and requesting, naming the impact, focusing on strengths, developing actionable next steps, and delivering the feedback with care and curiosity.

on hbr.org

Navigating unsolicited ideas, advice, or suggestions at work is a common scenario. Consider the colleague who jumps in with a barrage of “Have you considered…?” or “What about…?” questions during your carefully crafted presentation. Or how about when you request specific information and the responses you get back include unsolicited advice on aspects of your work you didn’t ask about? In this article, the author offers four strategies for how to set boundaries around unsolicited input with tact, respect, and assertiveness.       

on hbr.org

Dealing with employees' negative emotions isn’t easy, but knowing what to do or say can make a huge difference to their well-being, the quality of your relationships with them, and team performance. The trouble is that many leaders fail to respond at all because they think discussing emotions at work is unprofessional or worry they don’t have the right to intervene in personal matters. That’s a mistake. Research shows that teams whose leaders acknowledge members’ emotions perform significantly better than teams whose leaders don’t.

on www.amazon.de

From unlimited holidays to abolishing approvals, Netflix offers a fundamentally different way to run any organisation, far more in tune with an ever-changing, fast-paced world. For anyone interested in creativity, productivity, and innovation, Netflix's culture is close to being a holy grail. This book will make it and its creator fully accessible for the first time.

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