Doporučuju inspiraci pro ty, kdo chtějí zlepšit soft-skills

Sleduji a sdílím inspirativní články, podcasty a knihy, které vám pomohou zlepšit vaše soft-skills. 

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Najděte inspiraci pro svoje soft-skills

on hbr.org

This is a conversation on handling uncomfortable situations. Many managers don’t know what to say when a team member appears angry, frustrated, or sad. They might even feel it is unprofessional to acknowledge those feelings at all. However, research shows that avoidance is costly. Teams perform better when their leaders respond effectively to members’ emotions.

on hbr.org

Who doesn’t appreciate the acknowledgment of their efforts and wins, or like to impress others occasionally? It’s equally important to cultivate internal validation: a deeper sense of self-worth that is free from the wavering opinions of others and the momentary dopamine hit of a gold star. Developing internal validation isn’t about cultivating baseless confidence or inflating your ego. Rather, it’s about counterbalancing common workplace features. In this article, the author shares four strategies to balance your perspective and stay self-assured despite external pressures and challenging work environments.

on alexturek.com

I’ve given a lot of direct feedback. Sometimes, it’s been challenging to do, like when it’s critical feedback to a coworker I don’t know well. Other times, it’s been fun, like when I remember saying aloud, “Hey – nice work on that project.” These moments dominate my personal highlight reel from the last five years because they’ve been great experiences for both of us. Feedback is a gift. My goal is to get everyone reading this to give their peers more effective feedback.

on newsletter.eng-leadership.com

I regularly get questions about handling underperformance on LinkedIn and in sessions of my course, Senior Engineer to Lead: Grow and Thrive in the Role. Many first-time managers struggle with this issue, and the reason is that it’s not straightforward. It has many nuances, and it varies depending on the specific case.

on open.substack.com

Having a good manager is a blessing. Here's how to spot one! Your manager is one of the most important people for your growth in the organization. I’ve grown from engineer to CTO, and I’ll share my take on what makes a good manager from both sides → as an IC and a manager. Paid article

on open.spotify.com

When you’ve gone after something you want, like a promotion or less tedious work, did you follow the typical advice to lean hard into your confident, forceful side? When interacting with people at work, how often do you find yourself deflecting praise, downplaying your accomplishments, or responding “busy!” when someone asks how you’re doing? We frequently trade between being likeable and strong, but is it possible to be both assertive and warm?

on hbr.org

It’s easy to get angry when you’re constantly picking up the slack or fixing mistakes caused by a rule-breaker. The unfairness of it all can also get under your skin and cause resentment. But you can’t just march up to them and demand they stop ignoring standards. Ordering them to fall in line rarely works. Here are five strategies for how to address the issue without creating hostility or damaging your working relationship.

on hbr.org

High performers are essential to a team’s success, often producing significantly more output than their peers. However, research shows that they often receive lower-quality feedback. Managers tend to focus on lower performers, neglecting the development needs of high performers. High performers tend to thrive on feedback and are motivated by it. To engage and retain high performers, managers should provide constructive feedback, highlighting areas of growth.

on medium.com

Just about every problem I encounter in my role involves communicating more often. Early on, as an engineering leader, I had to tackle a strange communication problem. This team had fully embraced a Scrum mindset, and due to rapid prototyping requirements, it worked in one-week sprints. Yet there was still a problem. The team was always working in drastically different directions and at various technical levels, constantly bickering about what needed to be done. One-on-ones with me were full of complaints about other team members and were always heated.

on hbr.org

In recent years, leading executives from firms like Google, Bridgewater, and Netflix have touted the advantages of a work environment marked by candid feedback. Employees seem to have bought into the benefits, too. In a 2019 survey, 94% said corrective feedback improved their performance when presented well. Unfortunately, the increased diversity of our workplaces has made it much more likely that feedback will not go over well and will be misinterpreted as an act of hostility. This article explains how to navigate the divides.

on hbr.org

Approaching a conversation about improving an employee’s performance requires preparation, empathy, and a focus on collaboration. Even though hearing the truth about their current performance will be tough and potentially hurtful, it’s a teaching moment managers must embrace to help them become more resilient and adept at problem-solving and developing professional relationships. The author offers several strategies for treating difficult performance conversations not as fault-finding missions but instead as opportunities to work collaboratively to define a shared commitment to growth and development.

on hbr.org

Living under constant scrutiny and comparison teaches Olympic athletes not only how to excel in their sport but also how to effectively harness feedback for continuous improvement. Learning to discern which feedback to embrace and which to filter out becomes essential for not just surviving but thriving, and those lessons are equally applicable to all of us. 

on hbr.org

Dealing with employees' negative emotions isn’t easy, but knowing what to do or say can make a huge difference to their well-being, the quality of your relationships with them, and team performance. The trouble is that many leaders fail to respond at all because they think discussing emotions at work is unprofessional or worry they don’t have the right to intervene in personal matters. That’s a mistake. Research shows that teams whose leaders acknowledge members’ emotions perform significantly better than teams whose leaders don’t.

on hbr.org

Many managers only begin advocating for their employees when they’re afraid of losing them or when promotion cycles roll around. It’s a reactive approach, and it often comes too late. Advocacy is about continuously championing your team’s growth by recognizing their contributions, ensuring their efforts are relevant to the organization’s goals, and making their value visible to key stakeholders. Make advocacy an ongoing priority, and you’ll see the ripple effects.

on hbr.org

Confronting direct reports about performance issues can feel overwhelming, especially for first-time managers, who may worry that sharing critical feedback could damage their relationship with the employee. But performance conversations, especially where you need to give critical feedback, don’t have to be scary. There are a few common mistakes to avoid when giving critical feedback. Being a great people manager is not about being a friend or being liked by everyone all the time — it’s about being a manager who cares about their employees and helps them get their job done.

on hbr.org

To manage the employee experience, leaders must deeply understand employees’ perceptions, feelings, and desires and respond thoughtfully. This is particularly crucial when immense resources are invested in gathering employee feedback through pulse surveys, town halls, and data scraping from internal communications. But leaders are often overwhelmed by the data and struggle to translate it into actionable insights. The authors conducted detailed interviews with executives and HR leaders from more than 20 multinational companies in sectors such as technology, financial services, and consumer goods. Their work reveals that although technology has simplified the collection of data, the real challenge lies in making sense of it and integrating it into a coherent strategy.

on hbr.org

Performance reviews are an important tool to help managers and organizations motivate and engage their workforce. Narrative-based feedback provides employees with more personalized analysis and can shed light on individual paths for improvement, while numerical feedback offers clear benchmarks for employees to track and meet specific targets. In a new study, researchers examined whether one format — or a combination of the two — was seen as more fair and motivating by employees. They found that while narrative feedback is perceived as the most fair, it can be especially meaningful for those employees with room to improve.

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